Consumer Protection and Advocacy forms an integral part of CRAN's mandate. The Regulator endeavours to ensure that consumers receive the full benefits of competitive electronic communication services and are protected from any exploitation or abuse. CRAN has implemented a streamlined complaints handling system in accordance with the Act. Read More
CRAN is mandated by Communications Act, 2009 (Act No.8 of 2009) to grant, renew, amend, transfer, suspend and revoke licences in the areas of broadcasting and telecommunications service in Namibia. CRAN’s licensing regime is technology neutral, thus allowing the end user to have more choices.
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